# Resolve Dispute

If you cannot receive the payment from the counterparty, you can raise a dispute and our moderator will settle the case for you. Your trade status will turn into Dispute and at this point you can create a ticket in our [Discord](https://discord.com/channels/952397096722505768/1322233983391498324). Our moderator will gather all evidences from both parties and decide who should receive the locked tokens.

To ensure a smooth transaction and not losing your money in a trade, make sure to follow the points below:

1. Always contact the counterparty before entering a deal.
2. Always keep the chat record by doing screen captures as the counterparty may delete the chat records in case of dispute.
3. Do not trade in large amount. Fina P2P is still in Beta phase so please use it cautiously.
4. Please make sure it is legal to use P2P Cryptocurrency trading platform in the jurisdiction that you are at.
5. Moderators will not be responsible for any loss of funds due to dispute resolutions.


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